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Privacy

Privacy Policy

Last updated

1. Introduction

At Freemen Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website (freemensolutions.com), our services, or our applications.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of data:

2.1 Information You Provide

  • Name, email address, phone number
  • Company name, billing address
  • Any content you submit via forms, emails, or direct communication

2.2 Automatically Collected Data

  • IP address
  • Browser type and version
  • Pages visited and usage patterns
  • Cookies and tracking pixels (see section 6)

2.3 Third-Party Data

  • Information from payment processors (e.g., Stripe)
  • Information from analytics platforms (e.g., Google Analytics)

3. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services
  • Communicate with you regarding support, updates, or marketing
  • Secure our infrastructure and prevent fraud
  • Comply with legal obligations when necessary
  • Send marketing communications if you've opted in (with option to opt out)

4. Legal Basis for Processing

We process your data under these legal bases:

  • Contractual necessity (to provide our services)
  • Legitimate business interests
  • Your consent
  • Legal compliance

5. Data Storage & Retention

Your data is stored on secure servers located in Canada and the United States. We retain your data for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time.

6. Cookies & Tracking

We use cookies for:

  • Essential website functionality
  • Remembering your preferences
  • Analytics and performance monitoring
  • Marketing (with your consent where required by law)

You can control cookie settings in your browser preferences.

7. Data Sharing

We may share your information with:

  • Service providers who help operate our business
  • Law enforcement when legally required
  • Our legal or business partners in case of merger, acquisition, or restructuring

All third parties must adhere to strict data protection agreements.

8. Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Correct or delete your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected]

9. Data Security

We implement industry-standard security measures including:

  • SSL encryption
  • Secure authentication systems
  • Regular backups and audits

However, no online system is completely immune to threats. We cannot guarantee 100% security but take all reasonable steps to protect your data.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on our website or sent by email if appropriate. Continued use of our services constitutes your agreement to the updated policy.

12. Contact Us

For any questions about this Privacy Policy or your data: